![]() Just to let you know, the Intel® graphics drivers are generic, so they might or might not work with your specific system. Sebekaiser, Thank you very much for providing that information and the SSU report.Īccording to the information shown in the SSU document, we can confirm, as you mentioned, that the computer is currently working with Microsoft Basic Display Adapter. Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs": Which specific Windows* version are you using?ĭoes the problem happen at home or in the work environment? Were you able to install the graphics drivers properly before on this same machine?ĭid you make any recent hardware/software changes that might cause this problem?īesides the fact of being unable to install the graphics drivers, is there any graphics issue with your computer? When did you purchase the Intel® processor? In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system: Sebekaiser, Thank you for posting in the Intel® Communities Support.
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